Terms of Use

​Welcome to Memories After. These Terms of Use (“Terms”) govern your access to and use of our website, digital memorial walls, online community, and related services (collectively, the “Platform”). By accessing or using Memories After, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

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1. Purpose of Memories After

Memories After provides a digital space for remembrance, healing, and support after life and pregnancy loss. The Platform includes online memorials, community forums, resources, and related features designed to offer comfort, connection, and reflection.

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2. Eligibility

• You must be at least 16 years old (or the age of majority in your country) to use the Platform.

• By using Memories After, you confirm that you have the legal capacity to enter into these Terms.

• If you are accessing the Platform on behalf of an organisation, you represent and warrant that you have authority to bind that organisation.

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3. User Accounts

• To access certain features, you may need to create an account.

• You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

• You agree to provide accurate information and keep it updated.

• Memories After reserves the right to suspend or terminate accounts that violate these Terms or the Code of Conduct.

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4. Community Standards

By using the Platform, you agree to follow our Code of Conduct, which sets out expectations for respectful, compassionate, and safe engagement. Prohibited behaviour includes but is not limited to: harassment, hate speech, discriminatory remarks, impersonation, spamming, and sharing harmful or illegal content.

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5. Content You Share

• Ownership: You retain ownership of any text, images, stories, or other content (“User Content”) you submit.

• License: By sharing User Content, you grant Memories After a non-exclusive, royalty-free, worldwide license to display, host, store, and distribute it within the Platform for memorial, community, and promotional purposes.

• Responsibility: You are solely responsible for your User Content and must ensure it does not infringe the rights of others or violate laws.

• Removal: Memories After may remove or restrict content at its discretion if it violates these Terms or community standards.

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6. Intellectual Property

• All content on Memories After , including design, logos, graphics, and software, is the property of Memories After or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, or distribute content from the Platform without written permission, except for personal, non-commercial use.

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7. Privacy and Data Protection

Your privacy matters deeply to us. Please read our Privacy Policy (separate document) to understand how we collect, use, and safeguard personal information. By using the Platform, you consent to such collection and use.

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8. Donations and Payments

• Memories After may provide opportunities for donations, sponsorships, or paid services.

• All payments are processed through secure third-party providers.

• Donations are final and non-refundable, except where required by law.

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9. Disclaimers

• Not Professional Advice: Memories After is a supportive community, not a substitute for professional medical, psychological, legal, or crisis services. Always seek professional help when needed.

• As-Is Basis: The Platform is provided “as is” and “as available.” We make no guarantees regarding availability, accuracy, reliability, or suitability for your needs.

• Third-Party Content: We may link to third-party sites or resources. Memories After is not responsible for their content, practices, or policies.

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10. Limitation of Liability

To the maximum extent permitted by law:

• Memories After and its team are not liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Platform.

• Our total liability for any claim will not exceed the greater of: (a) the amount you paid to Memories After in the last 12 months, or (b) AUD $100.

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11. Indemnification

You agree to defend, indemnify, and hold harmless Memories After , its founders, employees, and affiliates from any claims, damages, or expenses arising from:

• Your use of the Platform.

• Your violation of these Terms.

• Your violation of any third-party rights.

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12. Termination

• You may delete your account at any time.

• Memories After may suspend or terminate your access immediately, with or without notice, if you violate these Terms, the Code of Conduct, or applicable law.

• Upon termination, your right to use the Platform ends, but certain provisions (e.g., intellectual property, disclaimers, limitation of liability) will survive.

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13. Governing Law

These Terms are governed by and interpreted under the laws of [Insert Jurisdiction – e.g., New South Wales, Australia], without regard to conflict-of-law principles.

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14. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, features, or practices. Updates will be posted on this page with a revised “Effective Date.” Your continued use of the Platform constitutes acceptance of the updated Terms.

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15. Contact Us

If you have any questions, concerns, or feedback about these Terms, please contact us at:

📧 compliance@memoriesafter.com
🌐 www.memoriesafter.com